Effective Date: 12 March, 2012

At Affordable Shipping ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, affordableshipping.com.au ("Website"), or use our ocean freight forwarding services, including import and export services via sea freight.

1. Information We Collect

We may collect and process the following types of information from you:

• Personal Information: This includes information such as your name, email address, phone number, company name, and shipping details, which you may provide when filling out contact forms, requesting a quote, or booking our services.
• Shipping Information: Details about the shipments you arrange through our services, including origin and destination addresses, shipping details (size, weight, commodity type), and related documentation.
• Technical Information: Automatically collected information such as your IP address through cookies and similar technologies when you visit our Website.

2. How We Use Your Information

We use the collected information to:

• Provide Services: To fulfill your requests for sea freight services, including processing bookings, coordinating shipments, customs clearance, and handling import/export documentation.
• Improve Customer Service: To respond to inquiries, manage your account, provide updates on your shipments, and enhance your overall experience with Affordable Shipping.
• Website Improvement: To improve our Website’s functionality and user experience, analyze usage patterns, and personalize your experience on the Website.
• Legal Compliance: To comply with legal requirements, including customs regulations and import/export laws.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information. However, we may share your data in the following circumstances:

• With Service Providers: During business operations, we may share your information with trusted third-party service providers who assist us in operating our business, such as logistics partners, shipping companies, customs brokers.
• For Legal Purposes: We may disclose your information if required by law, such as to comply with legal processes, customs regulations, or in response to government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, track browsing behavior, and analyze web traffic. Cookies help us improve the functionality of our Website and tailor content to your preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features on the Website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, please note that no data transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. International Data Transfers

As a global freight forwarder, we may transfer your information to countries outside of Australia to facilitate your shipments. When transferring your data internationally, we take steps to ensure your personal information is protected in accordance with this Privacy Policy and applicable privacy laws.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Affordable Shipping
Email: afs.enq@affordableshipping.com.au
Phone: (02) 9636 4327
Address: Fcty 53, 2-4 Picrite Close,
Pemulwuy, 2145 NSW