Frequently Asked Questions (FAQ)
1. What services do you provide?
Affordable Shipping provides a wide range of sea freight services, including full container load (FCL), less than container load (LCL), container transport, customs clearance, import/export documentation, and door-to-door deliveries.
2. What is the difference between FCL and LCL?
FCL (Full Container Load) means that your goods fill an entire shipping container, while LCL (Less than Container Load) means your goods share container space with other customers' cargo, offering a cost-effective solution for smaller shipments.
3. How long does sea freight take?
Transit times vary depending on the origin and destination ports. On average, shipping from Australia to countries in Africa may take between 5 to 10 weeks. For more specific timelines, feel free to contact us for an estimate based on your route.
4. Do you handle customs clearance?
Yes, Affordable Shipping offers both import and export customs clearance services. Our experienced team will guide you through the customs process, ensuring your shipments comply with all regulations.
5. What documents are required for ocean freight?
The main documents include a bill of lading, commercial invoice, packing list, and relevant customs documents. We also assist with preparing and processing all required paperwork to ensure a smooth transaction.
6. Can I track my shipment?
Absolutely! We offer real-time tracking for all shipments. Once your cargo is on its way, we provide tracking details so you can monitor its progress throughout the journey.
7. What are your shipping destinations?
We provide ocean freight services from Australia to over 180 countries worldwide, with a focus on countries in Africa like Sierra Leone, Ghana, Nigeria, Liberia, and Tanzania.
8. What factors affect the cost of ocean freight?
Key factors include the size and weight of your shipment, the type of goods being shipped, origin and destination ports, and the shipping service you choose (FCL or LCL). For an accurate quote, please request a free consultation via our website.
9. Do you offer insurance for my cargo?
We highly recommend insuring your cargo to protect against unforeseen circumstances during transit. While we do not provide insurance directly, we can recommend trusted insurance partners to cover your shipment.
10. Can you assist with import/export regulations?
Yes, our team is well-versed in international shipping regulations and will assist you with compliance, ensuring your goods meet all import/export requirements.
11. Do you handle oversized or special cargo?
Yes, we offer specialized solutions for handling project cargo, oversized, or heavy items. Contact us for more information on how we can accommodate your unique shipping needs.
12. How do I get started with Affordable Shipping?
Simply fill out our online inquiry form or contact us directly, and one of our freight experts will get back to you to discuss your requirements and provide a tailored solution.